top of page
giphy.gif

Hi! I tell culturally relevant stories and foster social innovation for iconic brands. Take a peek at my favorite milestones over the last 10 years.

Spoiler – I drive business results. 😉

IMG_3696.jpg
IMG_3692.jpg
IMG_3695.jpg
IMG_3694.jpg
joseserra_image.jpg

My superpower = simplifying the complex through social-first frameworks.

✅ Agency + Department Leadership

✅ Social + Creative Strategy

✅ Emerging Platforms

✅ Content Planning

✅ Community Management Strategy

✅ Social Listening + Analytics

8867.Microsoft_5F00_Logo_2D00_for_2D00_screen-1024x376.jpg
image.png
image.png
image_edited.png
image.png
Screenshot 2025-12-18 at 11.58.42 AM.png
image.png
image.png
image.png
image.png
image.png
image.png
image.png
image.png
image.png
image.png
image.png

🧠 From campaign tentpoles, always on programsreactive content, to multiculturalsocial and cultural listening are at the core of lasting impact. 🧠

snapchatddlm.png
Screen Shot 2018-01-20 at 6.32.58 PM.png
Screenshot 2025-02-10 at 7.47.20 PM.png
IMG_0158.PNG
Screenshot 2025-02-10 at 7.54.17 PM.png
IMG_3306.jpg

The approach? It starts with deciphering people and culture.

This methodology unlocks strategic opportunities, innovation, and solutions.

🎯 Spotlight: I nourished the Target business into a 4 year social program that organized complex needs + set the standard on cultural relevance.

⚡️

Experimentation drove Target to become the #1 most followed, engaged, and mentioned retailer on TikTok.(Rival IQ, 2023)

⚡️

Target's TikTok community grew from 1M to 3M due to ownable reactive, campaign, and comment efforts.
(TikTok, Oct 2021- Dec 2024)

⚡️

Driven by entertainment, Target's community on Instagram grew by 6.8% in 2024. 
(Instagram, 2024)

⚡️

A viral comment fueled a "Target Expose" series that drove over 20M views + highest ER for Q1 22.'
(TrendPop, TikTok 2022)

⚡️

#TargetDrop became a content franchise to support seasonal business with 422M+ views and 10 campaigns.
(TrendPop, 2022-2024)

⚡️

The relatable "Target effect" insight inspired an original audio that resulted in 237K new followers and 16% ER.
(TrendPop, TikTok 2022)

✨ Spotlight: I steered brands toward their version of social innovation.

⚡️

Motto by Hilton introduced itself to Gen Z with side quest culture, sparking over 56.2M views and 1.2M engagements.

Screenshot 2025-02-10 at 3.21.20 PM.png

⚡️

e.l.f. became the 1st beauty brand to launch on BeReal powered by an emerging platform strategy.

⚡️

Award winning "Cosmetic Criminals" drove 14M views for e.l.f., rooted in "you stole my makeup" insight.

⚡️

Driven by comedy + "your soap is a joke" insight,
"Soap Box Series" garnered 109M views for Dr. Squatch.

⚡️

Kaiser Permanente became the 1st healthcare brand to launch a TikTok UGC campaign during COVID, with 8B views.

⚡️

“The Great Holiday Stain-Off” series set Arm & Hammer Laundry to earn 2M engagements & +28% increase in TikTok followers. 
 

⚡️

B2B #VistaMakeoverTakeover drove a 5.6% lift in brand awareness, 13K+ followers, and 12M views for Vista. 

Screenshot 2025-12-18 at 1.35.21 PM.png

Guest Quest campaign for Motto by Hilton is celebrated for social first approach.
(Agency: Movers+Shakers)

Screenshot 2025-12-18 at 1.34.54 PM.png

Motto by Hilton's is praised for pushing the needle within hospitality.
(Agency: Movers+Shakers)

Screenshot 2025-12-18 at 1.33.52 PM.png

POV: Gen Z is embracing a new wave of recreation.
(Agency: Movers+Shakers)

Screenshot 2025-02-09 at 9.57.08 AM.png

Target leans into entertainment and community during TikTok ban uncertainty.
(Agency: Crispin)

Screenshot 2025-02-09 at 9.58.18 AM.png

Reality TV inspired “The Pets of Tarjay” series promotes limited Target collection.
(Agency: Crispin)

#TargetDrop "Narnia-like" approach transported influencers to "Fall Town."
(Agency: Movers+Shakers)

e.l.f. premieres a multi platform parody, which earned Clio and other awards.
(Agency: Movers+Shakers)

Cover FX pushes boundaries with "foundation for hickeys" insight.
(Agency: Movers+Shakers)

Associate Strategy Director, Jose Serra, recognized for social strategy efforts.
(Agency: Movers+Shakers)

Associate Strategy Director, Jose Serra, recognized as a "Strategist of the Year."
(Agency: Movers+Shakers)

Screenshot 2025-12-18 at 2.12.07 PM.png

Fast Company praises Target's growth and experimentation on TikTok.

Earning 27M earned media impressions, e.l.f. met Gen Z where they were - in BeReal.
(Agency: Movers+Shakers)

POV: to build trust, brands need consistent efforts beyond Pride.
(Agency: Movers+Shakers)

Arm & Hammer stands out from competitors during crowded holiday season.
(Agency: Movers+Shakers)

Vista builds awarness as a "one stop shop" for small business owners.
(Agency: Movers+Shakers)

Screenshot 2025-02-09 at 10.13.35 AM.png

Kaiser Permanente ignited mass awareness during health crisis via TikTok.
(Agency: Campbell Ewald)

This social disruption + strategic thought leadership has earned press + awards.

curious for more??? 🤓 lets yap 

⚡️

  • LinkedIn
bottom of page